We're here to help you swirl, sniff, and sip with confidence.
Email our team at support@sommy.wine and we'll get back to you within 2 business days. Please include the email address on your account and a short description of the issue (and your device and app version, if it's a bug).
You take a photo of a wine label and Sommy uses Google Gemini AI to help identify the wine and guide your tasting. AI feedback is for educational purposes only and may contain inaccuracies — it is not professional sommelier or medical advice.
Premium is an auto-renewable subscription billed by the App Store. Manage or cancel it any time on your device under Settings > [your name] > Subscriptions, or open App Store subscription settings. Cancelling stops future renewals; you keep premium until the end of the current period.
Open the app, go to Profile > Restore Purchases. If it still doesn't unlock, email us at support@sommy.wine with the Apple ID email used for the purchase.
In the app, go to Profile > Delete Account. This permanently removes your account, course progress, tasting notes, achievements, and any wine-label photos. The action cannot be undone. Note that deleting your account does not cancel an active App Store subscription — cancel that separately in your App Store settings.
On the sign-in screen, choose "Forgot password" to receive a reset email. If you signed in with Apple or Google, manage that login through your Apple or Google account.
In the app, go to Profile > Download My Data to export your data, or email us at support@sommy.wine.
Last Updated: June 2026